Shipping Policy
Shipping Policy – KMania
Processing & Shipping Times
- All orders are processed within 1-3 business days.
- As we work with global suppliers, delivery times may vary. Below are the estimated shipping times:
Shipping Region | Estimated Delivery Time | Cost |
---|---|---|
UK Standard Shipping | 7-14 business days | Free (on orders over £50) |
UK Express Shipping | 5-10 business days | £4.99 |
International Shipping | 10-20 business days | Varies by location |
Note: These are estimated delivery times. Some orders may arrive earlier or later due to customs processing and supplier logistics.
Order Tracking
- Once your order is shipped, you’ll receive a tracking number via email.
- If your package is delayed, please allow up to 5 additional business days before contacting us.
Lost or Delayed Orders
- If an order hasn’t arrived within 30 days, contact us at mkovalska051@gmail.com for assistance.
- We are not responsible for delays caused by customs, courier issues, or unforeseen circumstances.
Returns & Refunds
- Due to international shipping, we only accept returns for faulty or damaged items.
- If you receive a defective item, email with a photo of the issue within 7 days of delivery.
Contact Us
For any shipping inquiries, reach out at mkovalska051@gmail.com